Dubai eGovernment Department (DeG), has announced its readiness for transformation into a smart government in line with the initiative of His Highness Shaikh Mohammed bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and Ruler of Dubai.
Ahmad bin Humaidan, Director-General of Dubai eGovernment, announced the department's commitment to the instructions of Shaikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of the Executive Council.
He said: “Shaikh Mohammed’s initiative is based on the leadership’s keenness on customer satisfaction through round-the-clock government services using the latest technologies based on a clear understanding of their needs, while leveraging the mobile phone; which has become one of the most widespread devices in the RFID tag.”
According to the latest Google study, he said the UAE is in the lead worldwide with 62 per cent smartphone penetration rate and 18 per cent growth rate annually.
Bin Humaidan added: “We hereby confirm our full readiness to respond to the requirements of the new stage, which is an extension to the eTransformation of eGovernment that we began 13 years ago. Together, with our government partners, we have already developed many applications that represent a starting point for the provision of more creative applications, thanks to our unique experience of leading the first eGovernment in the region.
We will support our partners with a modern infrastructure, a secure unified government information network, sophisticated platforms and government resources planning systems that are currently being used by 42 Dubai government entities for managing their internal resources in a highly efficient manner. In addition, we have shared services that are optimised by these entities for providing their services to the public. These services are enablers that will inevitably integrate with the requirements of achieving the smart government’s objectives.”
The coming stage will witness a creative competition for providing smartphone applications, Bin Humaidan continued, noting that the most successful of these applications would be those which provide integrated and easy to use eServices to customers, enabling them to implement these services via their mobile phones without the need to visit the concerned government entities, thereby easing their daily transactions with the government.
Customers will be satisfied only if these apps provide integrated services so this will require further coordination between government entities and the private sector.
Bin Humaidan urged the government entities to provide applications that have easy to use features and to focus on meeting customers’ needs by arranging homogenous services in one application instead of focusing on increasing the number of applications and repeating the information contained in them.
As for implementing the transformation into smart government, he said: “We have recently launched My ID initiative, which will allow customers a unified access to all the eServices provided by Dubai government entities via smartphones or the Internet by means of only one identification that eliminates the need for customers to register with each government entity separately. The initiative, which makes use of the ID card issued by the Emirates Identity Authority, will actually be put into operation in October this year.”
Dubai eGovernment has begun to implement Sheikh Mohammed’s initiative using three major tracks; namely: activating all eServices via smartphone apps; creating new mGovernment services and finally inviting government entities to devise unified mobile strategies for transformation into smart government.
Dubai eGovernment currently has a package of smartphone apps and mobile services including mPay for mobile payment of government services and fees; mDubai for most used government services, eComplain tracking, government news and information; and SMS Dubai for SMS based services between customers and Dubai government.
From web-connected TVs, child-monitoring systems and medical gear to smart cars, clothes and store sensors that track customers, billions of gizmos -- collectively dubbed "the Internet of things" -- already routinely gather and share information on people, often without their knowledge.
Some experts fear we are fast approaching a technological tipping point, where it's becoming impossible to hide from snooping devices. Essentially we are being watched all the smart card, by everyone from the corner coffee shop to retailers to insurers to Internet companies. And they can use that data to stitch together a detailed portrait of you.
"Consumers already are able to use their mobile phones to open their car doors, turn off their home lights, adjust their thermostats, and have their vital signs, such as blood pressure, EKG, and blood sugar levels, remotely monitored by their physicians," the agency noted in a news release.
The transmission of that data, or for example, electronic banking and credit card statements, could easily be intercepted or monitored, many experts say. Hackers, who can rifle through the data on other people's computers and turn on their computer cameras to spy inside their homes, are another concern.
The Washington Post and Guardian newspapers disclosed last week that the National Security Agency has been collecting Internet data under a top-secret program dubbed PRISM. While federal officials insist it wasn't aimed at anyone in the U.S., others fear that information from people in this country could have been scooped up in the surveillance effort.
One of the biggest worries is what happens to the massive amount of data retailers clandestinely gather on customers, through devices that monitor everything from their buying habits to their movements in stores. Some of that information can be highly personal. The New York Times reported last year that Target assigns women shoppers "a pregnancy prediction" score based on their purchases, which is used to guess if they're expecting and how far along their pregnancy is, so that appropriate products can be marketed to them.
2013年6月18日 星期二
Readers enhance Operational Efficiency of Public and Private Sectors
In a scientific research under the title "Triggering the Smart Card Readers Supply Chain", EIDA stressed that governments that will adopt advanced biometric systems to verify the identity of their residents will excel in their customer service capabilities over the few coming years.
The research asserted that the e-readers will naturally demonstrate stronger authentication capabilities, a matter that would support higher levels of trust and plastic card. This may also have a significant impact on the progress and development of e-government and e-commerce business models and support the development of digital economy.
EIDA called on governments, public and private entities around the globe to collaborate to put in place clear strategies as to how they intend to support the identification and authentication requirements both in the public and private sectors, and thus enhance their customer services.
The research highlighted UAE's prudent leadership vision in this regard and its support to the e-government initiatives. It observed EIDA's efforts to facilitate government services through developing a sophisticated delivery system, and its initiative to distribute more than one million ID e-reader in space of the next two years across the different local and federal government authorities and private sector.
The research has noted that distributing the e-readers would enable public and private organizations to provide innovative services using the features of the ID card.
It emphasized that the readers along with the high tech features and applications of the ID card would result in a secure environment which would contribute to containing fraud on account of identity theft and electronic transaction fraud, and thus instill the "Secure Digital Economy" concept.
EIDA explained that many governments around the world have launched, during the past two decades, modern identity management systems to provide identification and authentication capabilities. The major output of such systems was smart identity cards or electronic passports. The field of government practice has been focusing on the enrolment capabilities and infrastructure rollout, with little focus on smart card applications in the public service domain.
The research envisioned that the rapid technological pace in the smart identity card industry will not only revolutionize the future of identification and authentication, but will also open up new business opportunities and create new economy niches.
The research, which was also published on EIDA's website, envisaged that governments across the world will show increasing interest in different systems and technologies to support the adoption of "smart identity cards" through smart phones and online portals; noting that smart cards have the potential to reshape service delivery and the way in which services are provided, and hence widen the availability of services to customers anywhere and anytime.
WHEN I was in Silicon Valley in May 2013, I met some incredible entrepreneurs and made excellent business connections with people from some of the leading tech companies in the world such as Facebook, Linkedin, Cisco, Eventbrite and more.
Naturally, I was keen to obtain the details of the people that I met, and would request their business card when appropriate with the intention of remaining in contact to explore both immediate and potential business synergies.
I was amazed however at the number of people who seemed genuinely happy to connect, but who did not have any business cards on them and confessed to not really carry them any longer.
It appears you see, that business cards are a thing of the past in the US, most certainly in San Francisco and Silicon Valley, which was where I spent the majority of my time.
The reaction to a request for a business card was often met with, "just look me up on LinkedIn".
This made it extra important to take a good mental note of their name, and where possible the spelling of it, and even their roles at the companies so I could go ahead and look them up on LinkedIn, particularly, if their name was a common one.
This phenomena really made me sit up and take notice of how powerful LinkedIn has become to have even taken over the world of chip card.
In my LinkedIn presentations that I regularly take, for the visual people in the room, I often use the image of a rolodex and explain how LinkedIn is effectively a global rolodex. Now it is even more so.
Even though my company offers graphic design services, and has access to excellent trade printers, I must admit that I find my cards date quickly too, and moving in this direction actually makes a lot of sense. Whether it would be another social network I wish to include, or a new award we've won, or even job title changes as staff progress in the company, it doesn't always seem worthwhile to chop down a few more trees in the quest of getting another business card run.
Another technology I must point you towards on this topic, if you do ever get handed a business card (though unlikely in Silicon Valley!) is a fantastic app you can download from any smart phone called Card Munch.
When you get handed a business card, open up the Card Munch app on your phone and using the scan feature, allow your phone to scan the details of the business card. The app will conveniently give you the option to save their details direct to your phone, and will also connect to the internet and retrieve information on whether the person is on LinkedIn or not. If they are, a little blue "in" icon will display indicating they are on LinkedIn, and it will give you the option to connect with them on the network.
Using Card Munch you can therefore request a connection on LinkedIn and then throw away their business card. You have them on LinkedIn now - so why do you still need their business card which will simply date and take up valuable office or drawer space?
The research asserted that the e-readers will naturally demonstrate stronger authentication capabilities, a matter that would support higher levels of trust and plastic card. This may also have a significant impact on the progress and development of e-government and e-commerce business models and support the development of digital economy.
EIDA called on governments, public and private entities around the globe to collaborate to put in place clear strategies as to how they intend to support the identification and authentication requirements both in the public and private sectors, and thus enhance their customer services.
The research highlighted UAE's prudent leadership vision in this regard and its support to the e-government initiatives. It observed EIDA's efforts to facilitate government services through developing a sophisticated delivery system, and its initiative to distribute more than one million ID e-reader in space of the next two years across the different local and federal government authorities and private sector.
The research has noted that distributing the e-readers would enable public and private organizations to provide innovative services using the features of the ID card.
It emphasized that the readers along with the high tech features and applications of the ID card would result in a secure environment which would contribute to containing fraud on account of identity theft and electronic transaction fraud, and thus instill the "Secure Digital Economy" concept.
EIDA explained that many governments around the world have launched, during the past two decades, modern identity management systems to provide identification and authentication capabilities. The major output of such systems was smart identity cards or electronic passports. The field of government practice has been focusing on the enrolment capabilities and infrastructure rollout, with little focus on smart card applications in the public service domain.
The research envisioned that the rapid technological pace in the smart identity card industry will not only revolutionize the future of identification and authentication, but will also open up new business opportunities and create new economy niches.
The research, which was also published on EIDA's website, envisaged that governments across the world will show increasing interest in different systems and technologies to support the adoption of "smart identity cards" through smart phones and online portals; noting that smart cards have the potential to reshape service delivery and the way in which services are provided, and hence widen the availability of services to customers anywhere and anytime.
WHEN I was in Silicon Valley in May 2013, I met some incredible entrepreneurs and made excellent business connections with people from some of the leading tech companies in the world such as Facebook, Linkedin, Cisco, Eventbrite and more.
Naturally, I was keen to obtain the details of the people that I met, and would request their business card when appropriate with the intention of remaining in contact to explore both immediate and potential business synergies.
I was amazed however at the number of people who seemed genuinely happy to connect, but who did not have any business cards on them and confessed to not really carry them any longer.
It appears you see, that business cards are a thing of the past in the US, most certainly in San Francisco and Silicon Valley, which was where I spent the majority of my time.
The reaction to a request for a business card was often met with, "just look me up on LinkedIn".
This made it extra important to take a good mental note of their name, and where possible the spelling of it, and even their roles at the companies so I could go ahead and look them up on LinkedIn, particularly, if their name was a common one.
This phenomena really made me sit up and take notice of how powerful LinkedIn has become to have even taken over the world of chip card.
In my LinkedIn presentations that I regularly take, for the visual people in the room, I often use the image of a rolodex and explain how LinkedIn is effectively a global rolodex. Now it is even more so.
Even though my company offers graphic design services, and has access to excellent trade printers, I must admit that I find my cards date quickly too, and moving in this direction actually makes a lot of sense. Whether it would be another social network I wish to include, or a new award we've won, or even job title changes as staff progress in the company, it doesn't always seem worthwhile to chop down a few more trees in the quest of getting another business card run.
Another technology I must point you towards on this topic, if you do ever get handed a business card (though unlikely in Silicon Valley!) is a fantastic app you can download from any smart phone called Card Munch.
When you get handed a business card, open up the Card Munch app on your phone and using the scan feature, allow your phone to scan the details of the business card. The app will conveniently give you the option to save their details direct to your phone, and will also connect to the internet and retrieve information on whether the person is on LinkedIn or not. If they are, a little blue "in" icon will display indicating they are on LinkedIn, and it will give you the option to connect with them on the network.
Using Card Munch you can therefore request a connection on LinkedIn and then throw away their business card. You have them on LinkedIn now - so why do you still need their business card which will simply date and take up valuable office or drawer space?
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